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Customer ServiceWe are committed to providing our customers total satisfaction. If you're not completely satisfied, email us for return confirmation. After confirmation reply, return your order in ORIGINAL CONDITION with a copy of the email confirmation letter and the reason for your return via insured mail within 30 days. Returns may be subject to a 10% re-stocking fee. KENT WILLIAMS STUDIO STORE reserves the right to refuse service and/or limit quantities to anyone at our discretion. Contact us at orders@kentwilliams.com PAYPAL, CREDIT CARD (PROCESSED THROUGH PAYPAL), CHECK OR MONEY ORDER: If making payment with check or money order please make out to KENT WILLIAMS STUDIO and mail with item list and return address to: KENT WILLIAMS STUDIO SHIPPING & DELIVERY: Most orders of in-stock items are shipped within one week. California residents please include 8.25% sales tax. All unframed prints will be shipped flat, unless otherwise noted. Personal checks may be held up to 10 business days. Orders containing back ordered items will be held until those items are in stock. Large orders may be shipped in multiple boxes. To obtain the status of an order, enter the confirmation number and click Go!. |
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